If deemed defective you have the warranty to cover you.
But let’s wait to hear from @Philips_Support_P first.
Start the return procedure by mailing support@screeneo.com with the subject line Defective PPX620 and a link to this thread and/or the story so far. Then if it is indeed deemed unresolvable by @Philips_Support_P you’ll be a step or two closer to claiming a warranty replacement.