Hello folks, major update—
after being frustrated ourselves with the slow pickup response of the external forwarder we are now taking matters in our own hands.
Each of you will receive a address and TNT account number to schedule the pickup yourself, without waiting for anyone to get back to you. You will also receive all the export documentation which we have prepared for you individually.
This also applies to EU customers since you will schedule the pickup yourself we don’t need GDPR consent to hold you back.
I hope this will finally solve the return shipment problems.