"Forgotten" Backers

lucass · June 26, 2020, 7:16am

Hi friends,
I cannot find my contribution ID in any of the lists that are posted.

Contribution ID: 12375 (Brazil)
Contribution Date: September 26, 2019

Regards, Silvio.

Jeremy · June 26, 2020, 4:52pm

Hi

i cant find my contribution ID in any of the lists posted.

Contribution id: 11854
Contribution date: September 24, 2019

Please help let me know which batch it will be posted to, thank you.

rgogom · June 27, 2020, 3:47am

Hi. I still have not received the tracking number. I have sent emails in the past 2 weeks but there are no replies. Please kindly help.

Contribution ID: 21050 (US)
Contribution date: 3/3/2020

Victor_Cheong · June 27, 2020, 4:34am

Hi, you haven’t gotten round to check yet? I haven’t got a response from you.

TobiT · June 27, 2020, 10:50am

hi @IvoGrijt, have you got a result on my case/ID yet? Cheers, Tobi

hfz · June 27, 2020, 12:06pm

Hi Ivo, any updates on this? It’s been four days…

artolomew · June 27, 2020, 11:25pm

2 days have passed.
No answer from the staff ?
Could you please interact with us, forgotten backers ?
@IvoGrijt @Philips_Support_N

Volatile_bread · June 28, 2020, 4:02am

Hi

I do not see myself in the 3 lists.

Indiegogo id: 20649
Backerkit id: 12099488
Contribution date: 31 jan 2020

Regards

Luigi · June 28, 2020, 8:36pm

Hi IvoG,

I don’t find myself in any of these lists.
Indiegogo ID: 5312.
Name: Louison Besozzi

Thank you

Caprez · June 28, 2020, 11:01pm

I don’t see any info on my order.

Contribution ID
21546

Contribution Date
May 26, 2020

falesis96 · June 29, 2020, 11:12am

@IvoGrijt
Hi,
Contribution ID 11972
Contribution Date September 25, 2019
I don’t see in any lists.
Please help me!.
Thank you

JensDK · June 29, 2020, 8:30pm

Hi

Can I have a status on contribution no. 20787?

I cannot find it on any list

Pledged on February 2nd 2020.

On my order status it says that my order has not been shipped…

Fredrik_Ronnlund · June 29, 2020, 9:01pm

I’m 21549 – couldn’t find myself on any list. Any chance I can still get mine and any thoughts on when?

dohlook · June 29, 2020, 11:10pm

I don’t see myself on any of the lists Indiegogo contribution #18777.

WaitingPaitently · June 30, 2020, 2:33am

Any other backers still waiting to hear, @IvoGrijt replied to my email from June 1st and said

“We are sorry that your contribution was somehow overlooked.
You’ve now been included in [List3, batch named Florent]. We estimate delivery by the end of July if all goes according to plan.”

As mentioned I emailed: support@screeneo.com on June 1st.

Hope this info helps anyone else still wondering their status.

fulrach · June 30, 2020, 6:13am

I posted this 10 days ago and still haven’t heard from anyone. Why am I not on any lists?

tlarc · June 30, 2020, 6:25am

Hi
I’m number 16041.
Was on Jordan list but my projector has been sent to Canada and is sitting there. I changed my address back to Australia in February
and this is reflected on my backer kit, and also confirmed via email communication.
I cannot get a response via email. Are you able to help find out what is going on?

thanks

Kevin_Christie · June 30, 2020, 6:29am

Hello @IvoGrijt any replies please? I know most indegogo projects are late but six months countless emails and not one reply is a bit much especially since my ID number (1060) was within the first 1100 purchased. I expected more from a company like Philips.

sananemos11 · June 30, 2020, 11:09pm

@IvoGrijt Backer ID:17100 DHL number: 2630230514. No update since May and now we have July. UNACCEPTABLE.

Danilson · July 1, 2020, 12:49pm

I don’t seem to be on any list

My Contribution ID is:

21743

Kind regards
Daniel