@Philips_Support_N: good morning. Can you please give an update on:
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Replacement unit availability and process after shipping back of defective unit has completed.
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Any progress on countries not serviced at the moment by main shipper.
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How can backers whose perk got sent back after failed delivery attempt(s) arrange for it to be returned, do they have to start up the process or will you guys contact them automatically to reschedule delivery to a new / proper address?
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Any other timelines or plans, as thin as they may be, regarding production, shipping, and the distribution of the units over the different countries?
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Anything else you can share that’s of general information to the backers?
If you can copy the questions and paste your replies in between in your post, or somehow phrase the answer so the question is clear, I can quote it so that questions and answers are clear from one post.
Thanks in advance.