1: After shipping back your defective product, they will land to HK warehouse. From HK: collected to Shenzhen for tech check. In the meantime, we had a new device to be shipped on the next batch.
2: on going: we unlocked HK and Taiwan already.
3: we will take care of it, if it fails twice, we are not shipping back because it costs a lot. We contact the backer
4: Already communicated yesterday. Information didn’t change. We should have 600 pieces on Friday for QC. Then we will receive 1800 light engine on 20th. The production will accelerate as we will receive 300 engines everyday.
5: The plane for EU (1732 pieces) departed on the 12th, landing in Belgium for custom inspection and then go to Germany
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