General info about shipment and manufacturing

Hello,
We just had a conf call with our forwarder and we discovered that they were lying on some points, some other points are right:
For the previous shipment (List 2):

  • Flight departed on 11th of April
  • Arrived the17th in Belgium, blocked for 1 week in Belgium for custom clearance
  • 27th: released from customs
  • 28th: arrived in Germany warehouse
  • 29th: DHL/UPS finished pick up the devices
  • 30: finishing scanning product
    So today, our forwarder told us that we will be able to track devices, already more than 700 devices can already be tracked online. UPS/DHL are scanning it now. Some people can already see their shipment moving. Also for people outside of EU in this shipment: same, scanning now in HK

Then for blocked countries:

  • here is the official statement from the delivery companies (will send later today, waiting for it from the forwarder)
  • we are checking with other partners (SF EXPRESS…)

New 1624 (List 3):

  • Flight booked for the 10th of May

We asked our forwarder to tell us EVERYDAY the status of the shipment.

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