General info about shipment and manufacturing

NEWS:

  • Goods have been released from customs and shipped to EU on today’s flight.

You also need to know that 80% of flights are now taken for MEDICAL supplies. So it’s hard to get a flight. Also, our forwarder was supposed to ship to EU+ NZ+AU and other countries but they decided to ship to ONLY NZ/AU+EU because the number of device was not enough…They needed to fill the Air container otherwise the cost of shipment will have increased. NZ/AU: already shipped last week and out of HK.

Now here are the steps:

  • Get the tracking numbers from DHL Germany (please read this: https://www.logistics.dhl/global-en/home/global-news-alerts/global-messages/coronavirus.html). They are not generated from HK but from the HQ of DHL. We are waiting for their feedbacks

  • Goods are in the plane to Belgium in 1 container (air). The tracking numbers ARE NOT working till they arrived in Germany as you cannot follow online when we ship from HK to Belgium (like last shipment to EU)

  • From Belgium, all packages goes to Germany for custom clearance

  • Then in Germany: we will need to check if it’s safe to ship in each countries. Some countries closed their borders and customs/post are not working anymore (like in France for eg). I strongly suggest that you check your own country situation

  • When the goods arrive in Germany, you will be able to follow all the tracking numbers

  • NEXT SHIPMENT: Other countries: Factory 1: 420 to 450 and Factory 2: 1,000 pieces devices ready for QC on Thursday. Will keep you posted on the exact number. More information on Monday about the second assembly

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