Yes, that’s the correct way to handle it. If you have already done the troubleshooting according to the instructions here, please also report the results of that in the email you send. It will help to make the whole process smoother.
Yes, that’s the correct way to handle it. If you have already done the troubleshooting according to the instructions here, please also report the results of that in the email you send. It will help to make the whole process smoother.