Hi Libny and welcome to the forum. Sorry to hear you were one of the unfortunate ones. I think there is an issue with the replacement units and pickups, not just with you, so it’s not personal. At least this is what I understand from their official statements in this topic General info about shipment and manufacturing. They are working to resolve this but the situation is pretty hectic at the moment.
Please check the topic I referred to.
Hope you get a replacement soon.
Cheers,