I have a ticket #24083 in which I keep asking for an update and approval of getting all the information.
I don’t want to spam this thread but no one is getting back to me for weeks.
What is the expectation from us? sending an angry post here in order to get an answer?
It’s just that no one likes the feeling of being forgotten after 7 months of waiting for the package.
I understand that you are very busy, but at least answer the requests please.
A simple reply such as : “We got all the information we need from you, we are on it” would be sufficient.
Thank you