How soon is soon? Days, months?
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Can the following problems be fixed with the next firmware update?
- 2D/3D automatic switching and 3d Frame Packing support
- HDR10 support for Windows 10/11 and PS5
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Still waiting MONTHS for the promised update. Easy to give an extra 12 months warranty during the Indiegogo Fundraiser debacle, when thereās nothing happening from āPhilipsā side. Joke at this stage. Philips should be brought up for false advertising about the U4.
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??? Still waiting.
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It looks like they abandoned U4 support and firmware update.
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I agree
The Philips U4 page says : Unfortunately this product is no longer available.
Please Screeneo retire our U4 and give us a cheap upgrade to U5.
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Vapourware
A Firmware V2.0 for the end of product support and leave it at that!
Itās been more than six months since the promise was made to deliver a new software update aimed at resolving the CEC error issue. However, there seems to be a lack of updates on this matter. We kindly request more transparency regarding the development roadmap. Additionally, I would appreciate guidance on how to possibly downgrade the software. Based on multiple conversations with the support team, it appears that downgrading might not be technically feasible. Could you please provide further clarification or assistance on these points?
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the product arrived defective, endless waiting for an update to fix the issues. My unit is getting worse with unfocused corners. itās becoming unbearable to use it.
what an absolute waste of money, and a SCAM from Philips, SHAME not taking any responsibility.
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They are launching another UST on Facebook. Let people know what a a disaster this campaign is and to avoid the crowd funding.
soon
Seven months later and still nothingā¦ Are there any updates? A roadmap, perhaps? Any reason to maintain any hope at all?
Ive never had an email either. I was/am backer 13265. Searched my trash and whole computer but nothing.
Dear Volkan,
Your contribution to this community is appreciated.
I tried to find Ī± firmware of STB DVB-T2 " Philips DTR3442B " in the āfree trialā option of Amazon database but I couldnāt because it is very complicated and I am not familiar with it. Can you please see if there is a corresponding link? Thank you very much.
Dear Philips,
Itās been over a year since the last update here. Also, the indiegogo@philipsprojection.com e-mail address got terminated.
Is this the way Philips handles customers who actually supported them in developing a product?
We donāt demand endless support, with continuous feature updates, but please at least come up with a reasonable deadline to fix the fan noise so the product can be considered āreadyā. (it is NOT at the moment)
Your feedback is still expected @Philips_Support_N @Philips_Support_P @Philips_Support_A @Philips_Support_S
Still waiting for some update @Philips_Support_N @Philips_Support_P @Philips_Support_A @Philips_Support_S