Both these statements are partially correct. The correct statements are:
If you see the tracking details, you can see that a package was delivered to a different person on 18th May
So a package, could’ve been shoes, or golf clubs for that matter, to someone else.
and
It seems they have given you a tracking ID that was used in a previous shipment by someone else to someone else.
Note how the shipment originates in Milan. Our shipments do not.
Please see our [FAQ] Tracking and Shipping #5 for an explanation for this.