Hi! There’s a lot of explanations all over the forum, but perhaps part of the problem is that there’s quite a lot of messages to go through. That’s why we have tried to make it easier by gathering frequently asked questions and the most important news updates here: [FAQ] Tracking and Shipping and Latest News Updates Summarized.
Are you sure that the number 11641 is your Indiegogo contribution number and not another number? Unfortunately, there’s quite a lot of different numbers in the campaign and it’s quite easy to confuse them. If you need help with this, look here: Demystifing Numbers (Indiegogo, Backerkit etc.).
Hope this helps. If not, please ask.