That list was on march 24! I realized maybe my country was DHL-Blocked due to corona. But the current guidelines of Peru, state that importations are good to go and they will be more flexible from May 11. I read you re indeed skipping sorted numbers due to blockages. My question is does your current algorithm prioritize previous sorted numbers to next shipments? Because my number havenāt been sorted since list 1!! It isnāt the same logic as forgotten backers or defective units ones. Can I have an update on this? Also DHL | COVID-19 DHL states they are open to deliver with DHL Express in PERU on a previous list of ready to ship (to be produced and shipped units) they listed only 5 backers from my country, would be possible to ship those already?
Unfortunately Franco as Iām merely a moderator and backer but not a contracted employee of Philips Projection I cannot give you any more insight than whatās available on the forum.
But I will do my best to let you know what has and will happen with your pledge.
Hi,
Iām Contribution 3220, shipping to Brazil and Iām still not on the last excel.
Please can you give me more info about my shipping ?
Thanks for your answer.
Romain
Hey! @Philips_Support_N, could you please give us an ETA for South America? You guys are not following contribution ID (indiegogo) numbers. Can we have an estimate on how much longer do we have to wait. Itās been close to two months past your last estimate. You guys update people in Australia, in the UK in the US, but never us.
There hasnāt been a single mention of shipping plans, confirmations, anything for South America, thatās why Iām asking. They have been able to address other locations when asked, I just want our situation to be cleared up, since weāve been patiently waiting for over 6 months.
Thanks for for your help though. You guys have been way more useful, helpful, and kind than the Philips team.
Thanks for the kind words. As per the last update from Philips Projection Team, issues for all countries have been addressed with the shipper. South Africa should be good to go in the next week batch as well.
@Philips_Support_N@Philips_Support_N@IvoGrijt
Could any of you please give me an update on the shipment status of my order? Iām contributor 12715, far from the last, and canāt see my number on any list. Also, South America (besides Brazil) shipments, and Colombia specifically, have not been addressed at any point in the past 2 months.
