This might be interesting for @Philips_Support_P and @Philips_Support_T
Well, believe it or not but I’ve found the issue with my device.
I had this urge to have a peek inside the unit. I’ve had the suspicion that some connector had rattled loose during shipping. I do have quiet a bit of experience in electronics aswell as in production automation.
I know I shouldn’t have - but I did open my PPM up - (very) probably voiding my warranty.
In the end it wasn’t a loose connector, but rather an overtightended one.
The one of the light engine to be specific. (Labeled DMD).
Here’s a sketch:
The example of the overtightened connector can be seen on the right hand side - the top one.
It’s obviously a little bit exaggerated. The yellow part symbolizes the pins of the connector.
Due to the large deflection of the connector, it seems like the pins did not mate the socket on the PCB properly - at least not in the middle of the connector.
I reseated the connector and made sure to not overtighten the screws and sure enough - it works now.
Perhaps the distance labeled “d” is too big or it’s just the torque for the connector screws being too high.
Maybe both. Either way - I’m not sure how this could’ve slipped trough QC.
I tought I’d be honest an post my findings here. I’m sure they couldn’t tell that I’ve taken my unit appart if I had to send it back for warranty at some point 