TV app ( Shahid ) Not working

Hello all, there are thousands of apps, it is impossible for us to check and debug every 3rd party app. Quite frequently, the apps make certain incorrect assumptions, like assuming that above certain DPI is always a mobile phone, or that the device is in portrait mode, or that GPS is available. So realistically, we do not have the resources to debug all 3rd party apps by ourselves.

Please contact the app developers and work with them to pin point the issue. PicoPix Max owners who are technically inclined, are welcome to do some debugging via adb (we do not block it).

If the root cause is found to be a problem on Philips’ side, please let us know. We will then be happy to work directly with the developers, modify our software and make it work. Thanks for understanding.

The two exceptions to the above are:

  • apps that depend on Google Services will never be officially supported, this includes Chromecast. There is “Google Cast” service built into the Picopix Max, but this is different from Chromecast.
  • apps that block playback of copy-protected (DRM) content through AirPlay, Miracast or Google Cast, cannot be supported.
2 Likes