@Philips_Support_N @Philips_Support_N @IvoGrijt it has been over a week since you guys said we finished production and yet I can’t see me my ID (20896) in the list and I even asked @IvoGrijt he said there will be new update with new list I believe. But still can’t see anything. It is June now where I was expecting in March when I paid. Can you please help
Please go through the first Q here. You can expect a list to be out by end of this week.
[FAQ] Tracking and Shipping
Your address was updated in Backerkit 4 months ago, but in the Masterfile only AFTER first sending the file to the forwarders.
I will check with them whether they shipped it already or not and to update the address if they haven’t yet.
Hello IvoG,
Did you get any information about this?
I have no feedback yet, no. I’ll keep chasing for it.
Has there already been a shipment for Saudi Arabia?
I am not even in the list yet and I was told there will be a new one later
Still doesnt work
Under the backerkit page it’s mentioned that it will take 2 days to get it updated. I have got tracking details on May 30th in the evening so let 48 hours pass. But based on the current situation I am giving myself 72 hours to wait 
Also other threads are telling once it will reach to destination country then only we are getting the update on DHL so I think we should wait and watch.
Like I said, You can expect a list to be out by end of this week.
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Same with me… Please go through the flowchart [FAQ] Tracking and Shipping.
It does take a while before it becomes active. However, I am refreshing every 6 hours too 
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Same here. Eagerly waiting for the tracking number to go live 
my address needs to be changed. How should I proceed?
Mail the change to support@screeneo.com, then PM me the ticket number you got. I’ll check up on it and if not yet picked up will do it myself.
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Shipments to Saudi Arabia are starting today.
We were told shipping time is 7-10 days.
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NEWS
- I’m uploading 1831 backers now on backerkit
- 60 tracking numbers for Russia will be uploaded soon
- Saudi Arabia tracking numbers will be receive soon as well
- for the 9 Australian who received an INT version instead of AU, we will ship the missing AU adapter by express
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Hey all,
I’m finding this slightly confusing, Has Betty list shipped, or is it part Jordan batch?
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request (22668) thanks! Look forward to hearing from you.
Awww yes, I’ve got the tracking number 
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Hurray 2x Jordon Batch Items 1653x & 1x RMA Replacement Unit for my PPX I got in January (and which get a Battery/Charging defect later)
“### The instruction data for this shipment have been provided by the sender to DHL electronically
May, 31 2020 19:40 Local time | DE
This shipment is handled by: DHL Parcel”
Hi. I received a tracking number on 28/05
Now i received another tracking number with DE.
What is that mean ? @IvoGrijt
