Hi,
I’m in Canada and installed the CTV Gem app and it seems to do four things that are frustrating me. I don’t know if it’s the app or the PPM, so if someone could please let me know, that would be great! Here are the things:
-
At every commercial, halfway through, the sound continues and the video stops, and then it seems the PPM has disconnected from the wifi and needs to reconnect, which can take 5 minutes, or I can go to the home page and return again and it triggers the reconnection.
-
About 3 or 4 times within 20 minutes of a show, it glitches and goes back to, not the PPM’s homepage, but the CTV app’s homepage. I can click on the back button and the show will resume from where I left off.
-
Once in a blue moon, it glitches and all of a sudden I’m staring at an Asian woman with her hair blowing all around with a pink, blue, and silver background. Is this a bug? I reinstalled it 2 days ago and haven’t seen it yet, but then I’ve reinstalled it before and it came back. The positive, is the image looks great! Ha ha!
-
When using other apps, and they glitch like in number 2 above, they go to the CTV app’s homepage!
With all this happening, it can take a long time to watch a show.
I have reset everything, reinstalling 1.0.25 and resetting my wifi and bluetooth multiple-multiple times (I’ve had it for many weeks now), and that’s not fixing it. I have done system optimizations, but nope, it continues.
Thanks!