As I have no news about my package, I would like to be refunded.
I have been waiting for a year and a half for my package, it has been lost by the carrier in June and no action seems to be taken on your side.
I am not the only one in this case and I find it scandalous knowing the reputation of Philips, I feel like I have been ripped off.
Could you please proceed with the refund as soon as possible?
I will be sure to share my misadventures with Philips with all my acquaintances.