Philips PicoPix Max Not Turning On

Unable to use my pico pix max
Doesnt start up upon pressing the power button
Tried 2,5,10 sec hold strategy too

Doesnt start up while put to the power usb c socket with original charger that i got with it
Keeps showing blinking red &blue light and doesnt not power on

If i plug the usb c video socket it shows green led but still doesnt start up

Who can i ask for support from screeneo / philips / indiegogo

Looking for expedited support here
Unable to perform the purpose i bought it for.
Thanks

Please send an email to support@screeneo.com with your issue. It could be that the charger is defective and therefore the battery can’t charge, or an issue with the projector itself.