PicoPix Max does not focus

[IvoGrijt]

@Philips_Support_P

I suspect you got a defective unit, though as a possible quick workaround may I suggest you to turn the projector towards the floor and activate the autofocus 15 times, then point it to the ceiling and activate it 15 more times. Some fresh-out-of-factory units need this to properly activate the free motion. If that doesn’t help, it might be defective.

This was just suggested to another user, could you try this also and let us know the results? The other user reported that it fixed his unit!