PicoPix Max does not focus

[IvoGrijt]

So it does not focus at all? Have you tried this:

@Philips_Support_P

may I suggest you to turn the projector towards the floor and activate the autofocus 15 times, then point it to the ceiling and activate it 15 more times. Some fresh-out-of-factory units need this to properly activate the free motion. If that doesn’t help, it might be defective.