Hello IvoG,
I’m. still having the same issue…
My contribution ID is: 19173
My tracking number: CR071954473DE
This is the tracking history:
Mo, 29.06.2020, 08:54
Due to an address error, the shipment could not be processed/delivered. A new delivery attempt will take place.
Fr, 26.06.2020, 07:54
Due to an address error, the shipment could not be processed/delivered. A new delivery attempt will take place.
Th, 25.06.2020, 08:42
Due to an address error, the shipment could not be processed/delivered. A new delivery attempt will take place.
Mo, 22.06.2020, 01:16, Speyer, Germany
The international shipment has been processed in the export parcel center
Sa, 20.06.2020, 16:04, Neuwied, Germany
The international shipment has been processed in the parcel center of origin
Sa, 20.06.2020, 08:50
The shipment has been posted by the sender at the retail outlet
Su, 31.05.2020, 17:58
The instruction data for this shipment have been provided by the sender to DHL electronically
I’ve been calling DHL since Thursday. As odd it may seem, what they can see in their system is it has been delivered to an Amazon warehouse. They’ve opened a ticket to try to change the delivery. address, but they haven’t so far.
I’m sure you guys haven’t sent it to an Amazon warehouse, so it’s probably a mistake in the automated system of DHL, but it’s also weird that this is happening to Stewart in London…
Is there something you can do on your side? Give them a call, maybe? DHL is so hard to talk to, and they don’t seem to solve the problem so far. I don’t want the package to be returned to you when it’s already so close to being delivered.
Thank you!