Any software updates coming for the Screeneo U5? At least security ones?
I have the latest 2023 security patches. Android 11 version. Some bugs regarding automatically connecting to Wi-Fi (???) once available since I changed my Wi-Fi security from WPA2 to WPA2/WPA3.
I am now reluctant to keep my Google account connected to the projector; there is no Netflix support, even though we were told Philips would try to secure a partnership. There are also no proper software updates.
Is this product discontinued, with no further support? Mine is still under warranty, so it would have been great to at least receive the latest Android TV and security patches, benefiting customers who invested significantly in this product.
I would like to understand what happened with the product, if there is any official announcement about it, etc.
To my understanding the product is discontinued. There was a mass pre-sell online on indiegogo with a lot of lies.
Don’t get me wrong, the product is fine and works well (i’m sorry for those who had issues out of the covered warranty) and i enjoy it everyday.
The thing we can be mad about and got scammed for, is the long run with discontinued products about a year after their sales. While its new on the market their marketing team brings much wonders and doesn’t fufill their promises.
The brand (not Philips) brings up products on the market and dont capitalize on them, the product you buy will be the end of it. You better have no issues with it as well as the customer service is non existant.
If i had the choice once again i would go for an other brand, just to have a follow up with the product and a customer service available.
We were told many updates, we had one and this is it. Enjoy your product as it is.