Shipping to Europe

A DHL tracking number is generated in China when the deliveries are prepared (boxes labelled etc). Then a large consolidated shipment of several products is made by our forwarder from China through HK, through Belgium for customs clearance, to their warehouse in Germany. In that warehouse the shipment is broken down into the individuals deliveries and they are picked up by DHL Germany and delivered throughout Europe. You will not see more information on your tracking number until DHL Germany picks it up. It has been taking 2-4 weeks for the goods to reach DHL Germany, so you could expect to hear some news from DHL in about two weeks.

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