Shipping to India

didn’t have a chance to play with it yet… slotted the weekend for that.

best day for that…partytime

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Hey mate can’t u tell me how much u paid for the customs ? And which city ? Atleast I can have an idea how much to pay …thx

I had sent you a message this morning. Please check that.

Olx thx got it also sent u a reply …

This reply sort of helped me, I am being asked to pay 27K. I told them I wont be paying that.

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Sadly the invoice you sent to them confused them otherwise charge would have been lower.
Anyway cant do anything now

Here’s my take,

Unfortunately, I couldn’t set it up correctly as no wall in the place i live has a large enough space to enjoy this fully, and I am yet to grab a decent screen for this. However, PicoPix fits by bill. We watched our wedding video for the first time and a couple of movies and I dont regret the decision of buying it at all. The smart features are quite cool and work most of the time without intervention, but the tripod is flimsy and with 2 toddlers at home I dont feel safe putting it on a platform.

The colors are good even when projected on colored walls. The stock speakers work well during night time when there is no ambient noise, but you definitely need to add additional speakers to enjoy a good movie. For now I have only used usb drives and SYoutube app. Will post more as I explore.

Oh and the power brick, if i use it with that adapter, it is flimsy and loose, so I chucked that part and am using the flat pin configuration with a power strip.

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I agree… it is definitely not worth this much additional customs amount.

@Philips_Support_N @imdevu
Hello, Can anyone help me find status of my product? I haven’t received any tacking number or email from Backerkit yet. However, my Indiegogo contribution number is in List 3. It is #14925.

Thanks

Hi Rachita, Can u create a backerkit account and check please.
If not already shipped, currently shipments to India are on hold due to restrictions on chinese products.

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Nice to meet you, I am Chin3, who has the same screen as you and has no progress since May 30th.

Did you have any progress after this?
I’m not making any progress.
It has been left in this state for about 2 months.

I made a complaint directly to the Philips headquarters, but still no progress.

I am leaving India next week so I cannot receive this product.
(I am requesting to change my address, but I have not received any reply.)

So I will give up on this product.
I can’t seem to get the money I paid back.

Please let me know if you have any information.

Best Regards
Chin3

No luck. Philips sent me a tracking link but it’s still not activated.

After all, it’s the same situation.

I think you’re probably contacting Philips too, but isn’t the reply to that inquiry something like the one in the picture below?


I think you’re probably contacting Philips too, but isn’t the reply to that inquiry something like the one in the picture below?

I think you probably didn’t get Philips’ answer from this URL.

Because the URL is probably wrong.
Here is the URL when I checked directly.

And I had to sign up and log in to see the answer to the email I asked.

If you don’t see the answer from Philips as well, please refer to it.

I hope you receive the goods.

This is what I got. But let’s just pretend we haven’t ordered this product. Maybe they should deliver it by 2022

@IvoGrijt @imdevu

Hi,

This is my 4th time posting about my issue. I have also tried emailing at support@screeneo.com but have not received any replies. My request number is 26370.

My contribution ID is #13380 and the excel shows it in the BETTY batch. I still haven’t received any shipping update.

I need some kind of reply. If it not feasible to deliver, I need my money to be refunded. It has been over 9 months now.

Hi @Philips_Support_N

I havent received any update on the order. Contribution ID is 13083. No news on the orders.
Havent received a reply on the email. Need updates asap.

Hello guys,
this is the situation today, a lot of you guys are just unfortunate because since the 25th of June we can’t ship anything made in China:


We are doing our best for that

Hi Nono, some of us have requested to change the destination country. Can you do something about it?
@Philips_Support_N

Hi @Philips_Support_N can you please address my question on the “Forgotten Backers” page? Why do I have to go out of my way to get a response?

Please give me an idea of what is going on with my order specifically.

Thanks.