Shipping to Switzerland

Same here, didn’t get a refund for VAT. ZWEIMWST

@IvoGrijt , @Philips_Support_N , I have posted this on 29th May and I still don’t see any refund

ZWEIMWST
Indiegogo contribution #4769
Paid VAT to DHL, waiting for a refund …

ZWEIMWST
Indiegogo Contribution ID 20529
Backerkit ID 16380624

DHL charged 36.85.- CHF

@IvoGrijt @Philips_Support_N thank you for refunding!

…it went under these days (due to holiday season), but i confirm (& thank you very much! @Philips_Support_N ) to have received the VAT refund!

I am very happy and pleased with my PPX! :hugs: …it is just the perfect portable ‘large screen’ on travel & also on holidays! …:wink:

ZWEIMWST

Hello guys, I’m still waiting for the VAT refund. Any news?

Ps: we love the ppm

Same here. I’m also still waiting.

Hi there, I have not received a refund. Can you please look into this for me?

Contribution ID #5376
Backerkit ID: #15592054

Rückerstattung leider immer noch nicht erhalten.

ZWEIMWST

Indiegogo-Beitrag 6181
Backerlit ID: 15591464

Betrag: CHF 37.15

I am still waiting for the refund. It’s been now over a month.

ZWEIMWST
Contribution ID: 13950
Backer ID: 15585869

Hi there, I have still not received the refund VAT.

I have send an e-mail to ‘support@screeneo.com’ twice, but no answer from them.

Contribution ID # 18227
DHL – 2630231505

CHF 33.85 was the amount.

Can you please look into this for me?

ZWEIMWST
ContributionID: 21698
BackerKitID:18719979

Had to double pay the VAT. 33.15 CHF

@Philips_Support_N can you please look into it? Thank you!

Hi @Philips_Support_N

I have requested in this thread a reimbursement of the VAT and I have already written 2 emails to support@screeneo.com and I haven’t heard anything in 2 weeks. Could you please handle this ?

1 Like

Do I seriously have to chase this? I’ve been trusting your word that you’d do this. Did you refund us all our are you only doing the people who complain?

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Merci Nono, I received my refund August 18th. Have a good day!

I have paid VAT on 29.05 and still haven’t received my refund. It was CHF 34.15.

I have posted to this thread at least twice that I can remember with required details (ZWEIMWST etc) and really not sure what more I need to do to get my money back?

@Philips_Support_N @IvoGrijt can you please let me know when can I expect refund?

ok just did it now

done now. You should know that we are not doing it if a message is posted here, you need to send an email.

1 Like

done

done for your both products

done on the 9th of August