Shipping to Switzerland

What do you mean by abandoned? We just release a new software for Beta testers…

yes done!

I mean it’s been more than I month that I asked for an update (again), I gave my data in April and I still did not get confirmation for my two VAT refunds still…

done now :slight_smile:

1 Like

Thx :partying_face:

Yes. Thank you!!!

Hi,

I received 34 CHF this morning, thanks.
Actually I think you refund only one of my two contributions, is that right?

I had:

  • ContributionId #256 (paid via the SMS - 34.10.- CHF)

  • ContributionId #319 (paid via paper bill - 37.10.- CHF)

I think you refund only #256, could you please also process #319?

Thanks,
Mattia

I found only 1 in our backerkit system with your email address so maybe you used another one?

Oh yes, that’s correct!
The email for this second kit is only xxx@xxx

Thanks!

@Philips_Support_N

ZWEIMWST ID 9626

Hello,
I requested a reimbursement of the double VAT months ago here and also by email to support@screeneo.com and still no reply.

I paid 37.10 CHF to DHL on top of what you asked me to pay before.

My contribution ID is 9626 and I was 1,648th on backerkit.

Thanks a lot in advance.

Already refunded in August:

Thanks

PicoPix Max Silicon Case not available to Switzerland ?!? What is your solution, you are in Switzerland ! Thanks

It is now opened! We will open more and more countries

No it’s not ok for Switzerland

yes it is. I just checked.

Maintenant cela marche, mais pas au moment ou vous m’avez dit que c’était OK. En revanche, pour le prix, vous y êtes allés fort ! Déjà que le PicoMax n’est pas abouti avec des fonctions essentiels manquantes alors une housse à 2 euro vendu 39, c’est un peu poussé. Surtout que j’habite pas loin de vos bureaux. Je peux passer pour discuter de cela ?

I am still waiting for the refund.

Me too. I posted here on June 20th:

ZWEIMWST
34
15588355

I paid the original from my UK account if that means anything.

done