Shipping to Switzerland

[Philips_Support_N]

yes done!

[Helter-skelter]

I mean it’s been more than I month that I asked for an update (again), I gave my data in April and I still did not get confirmation for my two VAT refunds still…

[Philips_Support_N]

done now

[Helter-skelter]

Thx

[Rhonda]

Yes. Thank you!!!

[Helter-skelter]

Hi,

I received 34 CHF this morning, thanks.
Actually I think you refund only one of my two contributions, is that right?

I had:

• ContributionId #256 (paid via the SMS - 34.10.- CHF)

• ContributionId #319 (paid via paper bill - 37.10.- CHF)

I think you refund only #256, could you please also process #319?

Thanks,
Mattia

[Philips_Support_N]

I found only 1 in our backerkit system with your email address so maybe you used another one?

[Helter-skelter]

Oh yes, that’s correct!
The email for this second kit is only xxx@xxx

Thanks!

[Philips_Support_N]

Already refunded in August:

[JyZ]

PicoPix Max Silicon Case not available to Switzerland ?!? What is your solution, you are in Switzerland ! Thanks

[Philips_Support_N]

It is now opened! We will open more and more countries

[JyZ]

No it’s not ok for Switzerland

[Philips_Support_N]

yes it is. I just checked.

[JyZ]

Maintenant cela marche, mais pas au moment ou vous m’avez dit que c’était OK. En revanche, pour le prix, vous y êtes allés fort ! Déjà que le PicoMax n’est pas abouti avec des fonctions essentiels manquantes alors une housse à 2 euro vendu 39, c’est un peu poussé. Surtout que j’habite pas loin de vos bureaux. Je peux passer pour discuter de cela ?

[danny]

I am still waiting for the refund.

[pixpox]

Me too. I posted here on June 20th:

ZWEIMWST
34
15588355

I paid the original from my UK account if that means anything.

[Philips_Support_N]

done

[Philips_Support_N]

hello, we cannot find your email address

[amiddleton]

I cannot trace the reimbursement if the double payment of VAT, could you please email me the transfer date?