I am trying to play videos on Amazon Prime (in the US).
But the videos won’t play. Upon clicking the thumbnail, the circle rotates for a minute or so and then I am getting an error message.
P.S. I am able to play videos on youtube, netflix etc.
I tried to go through the forum, but since I did not find the appropriate topic, created a new topic.
If this has already been discussed, please provide me the link.
Also, the error message on the image doesn’t provide much details, instead it is suggesting an amazon app issue. Posting this message as netflix or youtube are working fine.
I tried it several times and it doesn’t work.
After (re)installing V3.0.264… it works for I while but after turning the Pico off and on again: no picture. Somewhat frustrating.
Hello Seb,
I tried following the steps that you mentioned - that is - downloading the version 3.0.264.73847 from apkpure.com, but the problem is, the software kept downloading and did not download. I have a very good internet service and the router is very near to the projector.
And thus I gave up. I can put some screenshots if you would like.
Hello IvoG,
I shall try following these steps today and will let you know.
It has been frustrating that Amazon Prime won’t work on the projector.
If I use the home screen app it loads but no thumb nails of the film and will not play, it looks like its trying to load the thumbnails, loading circle over each thumbnail. I tried loading the aptoid version. This version loaded completely but wouldn’t play and gave the exact same warning as above.
Actually I tried using this version - 3.0.267.38057, and there is clearly some issue with this particular version. When we use the remote to navigate through the thumbnails and press OK, the video doesn’t load. The thumbnail which is selected doesn’t show up that it is selected.
Also, every thumbnail has a small play button at the bottom left. Only if that play button is selected, then the video plays.
Its really hard to get a video played in this particular version.
Can you walk me through the process from the home screen through the thumbnail selection to the pressing of play, by filming it and posting a clip? You can send me a WeTransfer link if that’s more convenient.
After I click the Amazon Prime App, I see a bunch of thumbnails.
Let us I want to watch a particular movie, I use my remote to move up and down, and the screen also moves up and down. But when I select a particular title, the title doesn’t get highlighted. And we dont know which movie or title is selected, and when i Click Ok on the remote, the movie doesnt play.
I have the same issue here in Italy, whether geography matters I’m not sure though.
Prime won’t work neither in the two conditions described above nor via screen mirroring from my iPhone app.
I’m on 5ghz.
I added my credentials to express vpn shortly before prime stopped working actually. However prime does not work regardless whether vpn is on or off…
When I first got the PPM, Amazon Prime Video worked fine. Since the last software update it doesn’t work anymore. It just showed the outlines of the thumbnails and the title of the movie but when I clicked on it, nothing happened. To try to fix it, I uninstalled the app and reinstalled it from Aptoide TV. Now when I click on the app, absolutely nothing happens and it just goes back to the home screen.