oh my god ! Rai Uno. What an unlucky childhood!
Unfortunately we speak english not because of UK but thanks to USA and thanks to the reason that english is the easiest language to learn. French, italian, german, spansih have too many rules to know.
A bientot (i watch tf1 )
i love your optimism!
I expect that too. Once they get through german custom, all that is left is to have DHL ship it to us. No other steps in between. And DHL from germany to at least my place rarely takes more than 2-3 days
Oh god, TF1/Rai Uno, we must have the same brain issues I still have nightmare about the bird of L’Albero Azzurro
Anyway, I’m stopping the troll now, all of us are hoping to get their perk, August was a long time ago… the frustration is killing us.
@Philips_Support_N Any update about DHL?
Status of my package since January 18
The instruction data for this shipment have been provided by the sender to DHL electronically
Hi Bjorn,
As mentioned above, the shipment is in germany and going through the last bits of paperwork. As soon as they get custom clearence, they will start shipping from Germany. Then you tracking will start to work too.
Any news about the issue of this morning ? It’s will be solved today or tomorrow ? The shipping from Germany will start Tomorrow ? Thanks a lot for the information.
Hello Victor614,
for the moment no news but is normal.
As Philips gave all the informations and paperwork done the German office of Electronic regulations should just verify and give clearence.
Impossible to say how many time but I don’t think they will need too much. Hold still!
Yep, we had to do that back in 2017 even for something that originated within the EU. That was a WEEE directive thing if I remember correctly though. In this day and age you would think that a website would be fine for everything but WEEE but apparently not.
I’m backer #39 I’m from Denmark and haven’t hear a thing.
I agree with most of what you said but for people who ordered in July. The indiegogo campaign started on August 24th.
Although I have got a tracking id now.
To be accurate it started on Aug 20. But a pre-launch campaign was running at least on Aug 17.
I’m changing addresses @Philips_Support_N how can I update it in backerkit please? Changing jobs, I don’t want my PPM to end up at my former office. Thx!
3266 FR
Have you checked your backerkit? Backerkit does not send out an email when your perk is shipped. Be aware that the link you will find there (if you have a tracking number, that is) points to the DHL express service, which is incorrect.
The right place to track is: http://logistics.dhl/
What exactly is the “German office of Electronic regulations”? Never heard of it before. What is its German name?
What I understand is that the shipment was delayed one additional day at German customs to verify some issues about the EC labeling requirements. They forwarded the documentation, so it should be shipping as soon as the logistic in Germany hands it off to DHL.
Hello i’m backer 6192 no news no mail ,nothing its normal ?
Here is the current information for those who still have no news:
https://community.projection.philips/t/new-shipments-after-cny
Of course, I am sure you watch the news.
CHANGE IN DHL STATUS
My DHL status changed from “The instruction data for this shipment have been provided by the sender to DHL electronically” to “Please note that we are only able to provide information on shipments if the shipper has transferred the shipment or shipment data to us”
Also, the first green bar (1/5 slots in the shipment bar of DHL website) is gone, it is all grey now. Anybody else is receiving the same message? @Philips_Support_N ?
Thanks
Same change for me too…
We must be patient some more days!